If your speed didn't improve after trying the steps above, check these things. For various reasons, you may experience slower speeds for reasons not related to your plan, such as: online gaming, multiple computers sharing one Internet connection or resource-heavy software. See SaskTel Internet plans to find the speeds you should expect based on the package you subscribe to.To get the most accurate speed test results, ensure all wireless devices have their Wi-Fi turned off, turn off all but the one device you are testing on, and close any applications and programs on your computer that consume bandwidth. Use the Internet speed test to check if your Internet connection speed is within acceptable limits of the package subscribe to.If other sites load quickly, then the problem is with the website you were using. If the website you're using seems slow, try different websites. We may be able to help with your internet service by changing the IP address of your SaskTel gateway call 1.800.SASKTEL ( 1.800.727.5835) (technical support hours, menu options).īefore testing your speed and troubleshooting We don't provide support for corporate or 3rd party VPNs or VPN hardware. If you use a virtual private network (VPN) If you're having trouble with a wireless (Wi-Fi) connection, see Troubleshooting your in-home Wi-Fi. This page is for troubleshooting slow internet on a wired connection (when there's an Ethernet cable between your computer and the gateway, or between your computer and a switch that's wired to your gateway).
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